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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

GOOGLE - Marius Van Rooyen - 6 Feb 2020 - - - Beutifull place, great setting. Bungalo's lovely. No assistance with luggage to room. Staff don't offer you something to drink on arrival. There is juice and water but it's hot. Otherwise grat stay. (http://bit.ly/2ozzrbv)

Umngazi Hotel And Spa

Dear Marius. Thank you for your feedback following your visit with us at Umngazi. We are very pleased that you describe our place as beautiful with lovely bungalows and that you had a great stay. We do have porters who happily assist all our guests with their luggage and will take it up as to why this wasn't the case with you. Thank you for bringing this to our attention. We hope to welcome you again again soon. Wild Coast greetings from the Umngazi team.

2 No Question

Service at the restaurant is great. No service by pool area, you must go fetch your own drinks. Marvilous food.

Umngazi Hotel And Spa

Thank you for complimenting our restaurant waiters and we have addressed the lack of service at the pool.