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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

TRIPADVISOR - 604craig - 30 Nov 2020 - - - wonderful stay - - - The only thing that could be improved was the internet. I understand that the tower was faulty and it was beyond your control. However I needed the internet for business and it caused me a bit of frustration. If possible to better internet connection could be installed. (https://tinyurl.com/yxuustbo)

Umngazi Hotel And Spa

Thank you for your wonderful review following your stay with us at Umngazi. We are so pleased that you enjoyed it. Unfortunately, the mobile network provider that provides our wifi internet feed was offline in the entire region. Professional advisors continue to assess and look into the best option and alternatives for us. Being in a remote area does come with its challenges. In this day and age we deem it a priority to provide free and reliable wifi internet for our guests at Umngazi and will continue to work towards ensuring this is a reality. We hope to welcome you back again in the not too distant future. Friendly Umngazi greetings from us all.