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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

BOOKING.COM - Zithy - 16 Feb 2021 - - - LIKED: Friendly staff. Friendly manager who attends to the client's concerns. Wonderful view to the sea and the river. The nice night atmosphere created by the lighting and decor. Excellent Spa. DISLIKED: The only problem is the road it's not very nice for about 20km It needs a bakkie. (https://tinyurl.com/ygddq7ub)

Umngazi Hotel And Spa

Dear Zithy What an amazing review - thank you so much for mentioning all the little details that made your stay with us so special. So awesome to hear that you found the Spa to be excellent and enjoyed the atmosphere at night. We completely agree that the 12km to the resort is awful and we hope that we will get the necessary assistance from our local municipality to get it fixed as soon as possible. We look forward to welcoming you back to Umngazi in the near future. With warm Umngazi greetings from the team.