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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

BOOKING.COM - Nashandran - 15 Mar 2021 - - - Good overall experience. - - - LIKED: Loved the Food and facilities. Excellent location to switch off. DISLIKED: The road into the property is appalling. Given the circumstances over the past year , I suppose its acceptable. I didnt find the staff very accommodating. (https://tinyurl.com/yfseo25s)

Umngazi Hotel And Spa

Dear Nashandran Thank you for your review of Umngazi. We are happy to hear that you had such a good experience here in the Wild Coast. Umngazi is definitely the perfect location where you can switch off from the world around you and just enjoy peace and calm. We are sorry to hear that you found the road so appalling - we believe that what lies at the end of the road makes the journey worthwhile. And Umngazi is surely a little piece of paradise tucked away in the most magnificent part of the Easter Cape. All of our reviews strongly suggest that the staff are what makes Umngazi the special place it is. I'm sorry that you didn't find our staff very accommodating and we will really appreciate more detailed feedback in order for us to see how we can improve. We hope to welcome you and your family back to Pondoland soon. With warm Umngazi greetings from the team.