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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

BOOKING.COM - Luleka - 16 May 2021 - - - It was Lit - - - The LIKED: Breakfast,Lunch and Supper were Super! DISLIKED: The heater in our room was not working. (https://tinyurl.com/syufuvp3)

Umngazi Hotel And Spa

Dear Luleka We are extremely grateful for your super review of your stay at Umngazi. I sincerely apologise for the heater that was not working. We could have fixed it for you immediately while you were here had we known, and very sorry that we weren't able to do so. We hope to welcome you back to our little piece of paradise soon. With warm Pondo greetings from the team.