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External Review's Review of Umngazi Hotel And Spa

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1 How would you rate your overall experience?

TRIP ADVISOR - michelleporterwright - 31 August - - - piece of paradise - - - we loved our 8 nights at umngazi - paradise. Fishing, walking and food were amazing. The staff were wonderful too - everyone going out of their way to help. The only difficulty was neighbours playing loud music until 2.30 am the last two weekend nights we were there, waking the baby up (multiple) times." (https://tinyurl.com/au7ycv8w).

Umngazi Hotel And Spa

Dear Michelle We are so happy to hear that you loved your time with us at Umngazi. We sincerely apologize for the guests who played their music so loudly. Umngazi is known for it's peaceful and quiet atmosphere and this is not the norm. It must have been hard for both you and baby to not get a good night's rest. I trust that this incident will not stop you from visiting us again in the future. And please feel free to speak to us should there be anything that you are not completely happy with. We are always here to assist. We thank you for your constructive feedback and look forward to welcoming you and your family back to our little piece of paradise. With warm greetings from our beautiful Pondoland.