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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

TRIP ADVISOR - 23 Jan 2022 - lawrencemitchell - - - two minor issues but otherwise excellent - - -Our overall stay was outstanding. We did experience a double booking mix up with two of the gillies and another guest, where the other guest inexcusably took our gillie booking, and we also noticed that the floors of our room (and especially the toilet floor) were not swept or cleaned regularly. Bot other than these two minor issues our stay was amazing and we'll be back.

Umngazi Hotel And Spa

Dear Lawrence. Thank you for your excellent and outstanding review of your stay with us at Umngazi. Thank you also for your constructive comments as that facilitates us to always strive to get things right. Most importantly we are thrilled to know that your stay was amazing and that you'll be back. We look forward to that and wish you well until then. Pondo greetings from the Umngazi family.