We don't support this version of your browser

You are seeing this message because we detected that this browser is out of date
and does not support the features that make The ReviewA secure and easy to use.

Please update this browser to the latest version or install one of the browsers we recommend below.
If you believe your browser is up to date, please contact us (Please send your browser version.)

We recommend these browsers:

External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

TRIP ADVISOR - ivorette - 22 Feb 2022 - - - A return to bliss - - - "We returned to Umngazi for a second time and we are glad we did. From the clean hotel and rooms to delicious food, it was everything we previously experienced and looked forward to. We have already recommended Umngazi to numerous friends, again since returning. Only the service was frustrating, some of the staff seemed tired and not interested. This is not the service we experienced the first time around. But it will not deter us from returning to this secluded paradise".

Umngazi Hotel And Spa

Dear Ivorette. Thank you for returning to Umngazi and for your wonderfully positive as well as constructive feedback. We are delighted that you enjoyed your stay, have recommended us to your friends and that you will be returning. We apologise profusely that certain levels of our service were not up to scratch and have addressed this with the team for immediate correction. Umngazi values and prides itself on it's friendly service, we will not compromise on this. Looking forward to your return and we wish you friendly greetings from the Umngazi family.