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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

GOOGLE - Rodney Kemp - 19 March 2022 - - -"The Umngazi experience was on another level in all aspects. From the pristine gardens, to the professional ladies at the Spa, to the friendly staff & mouth watering cuisine...i'll rate every aspect a 10/10. The only negatives, was the condition of the road from the main route to the actual resort which is approximately 10km & the fact that the Spa does not have a single gown or slippers for the big boys."

Umngazi Hotel And Spa

Dear Rodney. Thank you for your "ten out of ten" feedback following your stay with us at Umngazi. We're thrilled that you enjoyed every aspect of an Umngazi experience and label it "on another level". We continue to liaise with the responsible authorities in connection with the public road to the hotel and will do so until resolved. Traversed slowly, the potholes can be avoided and we apologise for the inconvenience. Thank you for your constructive feedback pertaining to gowns and slippers at the spa. We do have 5XL gowns and one size fits all slippers but your comments are noted. We hope to welcome you back again and wish you well from the Umngazi team.