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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

BOOKING.COM - Liz - 24 May 2022 - - - "My stay was wonderful and the spa was fantastic!. Maybe something to warm the room up a bit. Breakfast was wonderful ! Tea in the afternoon could have been better. Maybe a nice peace of cake . Not the same scones from brakfast"

Umngazi Hotel And Spa

Dear Liz Thank you very much for your 5 star review and for taking the time to rate your stay with us. We are absolutely thrilled to hear that you found the spa fantastic. We have electric blankets on all of our spa beds as well as heaters to warm up the room. I apologise if your room was not warm. We are sorry to hear that the afternoon tea did not meet with your expectations. We always serve something savoury and sweet for our afternoon tea and I can ensure you that the scones are freshly baked daily. It is awesome to hear that you had such a wonderful stay and we look forward to your next visit. With warm Umngazi greetings from our team.