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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

TRIP ADVISOR - Farhana Russell - 22 August 2022 - - - Family holiday - - - "The resort is beautiful, and staff are very friendly and accommodating. We had specific dietary requirements which were well catered for. Two suggestions for improvement would be 1) a more detailed explanation of facilities and activities on arrival would be useful; 2) service during meals, particularly dinner, could be improved upon."

Umngazi Hotel And Spa

Dear Farhana. Thank you for your lovely review of your Umngazi experience. We are delighted that you enjoyed your week spent with us and make special mention of the dietary requirements well catered for. Our chefs will be very pleased with your compliments. We appreciate your constructive feedback as well as we always strive to improve. We hope to welcome you back at Umngazi again soon and wish you well until then. Friendly Wild Coast greetings from the Umngazi family.