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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa

1 How would you rate your overall experience?

BOOKING.COM - Urisha - 7 Nov 2022 - - - " :) - We loved our stay at Umngazi, the Hotel is exceptionally well maintained and run. The staff were extremely warm and friendly. There are numerous facilities and activities. The natural beauty of the surroundings is unmatched. :( - The menu is very limited for vegetarians and non beef/pork eaters. We would return multiple times a year if it were not for this."

Umngazi Hotel And Spa

Dear Urisha. Thank you for your exceptional review of your Umngazi experience making special mention of our extremely warm and friendly staff as well as the unmatched beauty of our surroundings. We do pride ourselves with what we offer all our guests including those with dietary preferences and always have vegeterean options on our menu. We're sorry we didn't quite meet your expectations in this regard and appreciate the positive feedback to ensure we focus further on this aspect of our offering. We welcome all feedback from our valued guests inorder that we continue to improve on their experience with us. We look forward to welcoming you back and wish you friendly Umngazi greetings from the team.