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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa
1 How would you rate your overall experience?

TRIP ADVISOR - MS1919 - Heaven on earth - - - "So happy that we could experience Umngazi at long last!! This must truly be one of South Africa's best-kept tourist secrets. After driving several hours through the Eatern Cape's potholed roads it feels like you've reached an oasis. Everything was exceptional at Umngazi, the food really is amazing - especially the legendary seafood bufffet on Saturdays. We has to change to a garden suite due to water damage but the rooms was so spacious and well appointed. Bathrooms with outside shower are lovely. Beds very comfortable. The friendliness of the staff is also very exceptional - from the groundsmen, waiters to the managers. We arrived a day after the devestating floods at Port St John's - and even though the resort also suffered damage with water and electricity loss, it really was remarkable the way the Umngazi stafff made sure that everyone was taken care off and still having a wonderful time. We went on a guided bird walk and also did the sunset cruise with Kelvin - both of these experiences remarkable. Would love to go again and again and again!!"

Umngazi Hotel And Spa
Dear Guest Your detailed review of not just your stay, but the activities that you enjoyed and the small things noted, is sincerely appreciated. What more can we say as you have said everything that future guests need to know and regular guests so enjoy. The rain really hit Umngazi hard and we have had so much damage, but the most important was to make sure that our guests are looked after and could still enjoy their holiday. We are grateful to hear that you found us to be so remarkable in our actions. The sunset cruise with Kevin is not to be missed when visiting Umngazi. His singing and dancing makes it a truly memorable experience. Thank you very much for making special mention of all the staff - Umngazi would not be the special place it is without each and every one of them. Your review is so humbling - we appreciate it from the bottom of our hearts. Sending you warm Pondo greetings until we meet again and again and again!!