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External Review's Review of Umngazi Hotel And Spa

Back to Umngazi Hotel And Spa
1 How would you rate your overall experience?

TRIPADVISOR - flymeaway2 - 13 Feb - "So Very Enjoyable Booked a sea facing lower bank room and we were so very pleased with the room assigned. A beautiful view, and the room seems brighter since our last visit in 2016, everything seemed to have had a fresh coat of paint. What was especially nice was how clean the room was. New management since our last visit is hands on. They are very approachable and check with guests on their stay. So thoroughly enjoyed our stay - maybe should have booked longer than our four nights! Hope to return sooner than another 8 years!!"

Umngazi Hotel And Spa
Dear Guest We are extremely grateful for taking the time to review your stay with us at Umngazi. Our Sea facing lower bank units are definitely the most popular as they are next to the river mouth with a view of the beach and ocean. You will awaken in the mornings with the sound of waves crashing and watching the tide come in and go out. Both our Housekeeping and Maintenance departments will be extremely proud to hear your compliments. They take such pride in making sure that all the bungalows are always in top condition and very clean. Thank you for making special mention of this. As management, we always try our best to connect with all of our guests and ensure that needs are met, information provided and questions answered. But most of all, to ensure that everyone is relaxed and experience a home away from home environment. We are really grateful for your kind words. We look forward to welcoming you back and agree that you should stay more than four nights next time. There are always packages and promotions available during our out of season periods throughout the year. Sending warm Pondo greetings from the entire Umngazi team until we meet again.
Umngazi Hotel And Spa
Dear Guest We are extremely grateful for taking the time to review your stay with us at Umngazi. Our Sea facing lower bank units are definitely the most popular as they are next to the river mouth with a view of the beach and ocean. You will awaken in the mornings with the sound of waves crashing and watching the tide come in and go out. Both our Housekeeping and Maintenance departments will be extremely proud to hear your compliments. They take such pride in making sure that all the bungalows are always in top condition and very clean. Thank you for making special mention of this. As management, we always try our best to connect with all of our guests and ensure that needs are met, information provided and questions answered. But most of all, to ensure that everyone is relaxed and experience a home away from home environment. We are really grateful for your kind words. We look forward to welcoming you back and agree that you should stay more than four nights next time. There are always packages and promotions available during our out of season periods throughout the year. Sending warm Pondo greetings from the entire Umngazi team until we meet again.