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We offer a ½ Day Customer Service Training that is available as an inhouse training to a company. Customer Service is sometimes taken for granted by a number of businesses. From experience we have found that refresher training on Customer Service is a must for all staff. The overriding objective of our customer service training is how to turn your customers in Raving Fans. Raving Fans are customers that are so delighted with you that they go out of their way to tell everybody they know about you, making them a salesperson for your business…better yet, an unpaid salesperson!
Our training content highlights include:
• What Customer Service really is?
• How to Turn your Customers into Raving Fans
• The Emotional Bank Account
• How to Climb the Ladder of Loyalty
• The Moments of Truth in Your Business
Contact person:
Name & Surname: Darryn Le Grange
Landline: 081 231 2270
Mobile number: 083 703 5235
Email address: darrynlegrange@actioncoach.com
www.actioncoachignite.co.za